At Türkiye Health Tour (accessible from https://turkiyehealthtour.com/), absolute transparency and your trust are the foundations of our consultancy-first approach. We understand that traveling for medical and aesthetic procedures requires sharing deeply personal and sensitive information.

This Privacy Policy explains how we collect, use, protect, and handle your personal data when you visit our website or use our end-to-end medical travel organization services.

1. Information We Collect

To provide you with safe, accurate, and professional medical guidance, we must collect certain information. We only collect what is strictly necessary to facilitate your health journey.

• Personal Identification Information: Name, email address, phone number, date of birth, and nationality/passport details (necessary for booking accommodations and transfers).

• Sensitive Medical Data: Medical history, current health conditions, medications, and photographs or digital assessments provided voluntarily by you for initial medical evaluations.

• Technical & Usage Data: IP address, browser type, device information, and anonymous website usage statistics collected via cookies to improve our platform’s user experience.

2. How We Use Your Information

We use your data strictly to organize and manage your medical journey in a controlled and stress-free manner. Your information is used to:

• Provide our “consultancy-first” assessment and offer correct medical guidance.

• Securely share your medical requirements with our vetted, board-certified specialists and JCI-accredited partner hospitals to create a personalized treatment plan.

• Coordinate end-to-end logistics, including VIP airport transfers, premium accommodations, and on-site translation services.

• Communicate with you regarding your treatment, appointments, and post-operative follow-up.

• Comply with legal and regulatory obligations in Türkiye and your home country.

3. How We Share Your Data

We are not a data broker, and we never sell your personal or medical information. Your data is only shared with trusted third parties strictly involved in your care and logistics:

• Medical Professionals: Surgeons, dentists, doctors, and hospital administration staff directly responsible for your treatment.

• Logistical Partners: Selected hotels and VIP transfer companies (only basic identification and scheduling data is shared, never medical files).

• Legal Authorities: If required by law to comply with a legal obligation or protect the vital interests of our patients.

4. Data Security and Confidentiality

Your privacy and safety are our highest priorities. We implement robust, industry-standard security measures—including SSL encryption on our website—to protect your personal and sensitive medical data against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights (GDPR Compliance)

Because we serve clients from Europe and the United Kingdom, we fully respect and comply with the General Data Protection Regulation (GDPR). You maintain full control over your data. You have the right to:

• Access: Request a copy of the personal data we hold about you.

• Rectification: Request corrections to any inaccurate or incomplete information.

• Erasure (Right to be Forgotten): Request the deletion of your personal and medical data when it is no longer necessary for your treatment or legal compliance.

• Restrict Processing: Request that we temporarily or permanently stop processing your data.

• Data Portability: Request a secure transfer of your data to another service provider.

6. Data Retention

We retain your personal and medical information only for as long as is necessary for the purposes set out in this Privacy Policy, including post-operative care and follow-ups, or as required by medical regulations and laws in Türkiye.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Effective Date.” We encourage you to review this policy whenever you interact with our platform.

8. Contact Us

If you have any questions, concerns, or requests regarding your privacy, your data rights, or our policies, please contact us. We are here to provide clear and honest answers.

• Email: info@turkiyehealthtour.com

• Website: https://turkiyehealthtour.com/contact